Shipping Information

Co.Co currently only ship to addresses within Australia. Depending on the items purchased (ie, weight and size), free delivery is offered on purchases greater than $150.* Purchases below $150 incur a $13 standard shipping and handling fee within Australia. Standard delivery is by Australia Post mail or our selected carrier and generally takes 3 -10 business days.

DELIVERY LEAD TIMES
Orders received by before 12noon AEST on a business day and pending credit verification, will be dispatched on that business day. Orders made on a Saturday, Sunday or a Public Holiday will be dispatched on the following business day. Orders will be despatched within 24 hours pending credit verification. At peak times there may be delivery delays

Local deliveries of larger pieces of furniture or artworks are arranged using Co.Co’s own delivery courier service or through an independent contractor. Delivery fees are quoted at time of purchase.

Shipping within Australia is calculated using the size, weight and fragility of the item/s to be shipped. This is to help ensure that your purchase arrives intact and undamaged. We may use Australia Post (registered) or our selected couriers . A signature is required at the point of delivery for all parcels sent via registered post or courier. Please note that orders placed after 12noon Australian Eastern Standard Time will be processed on the following business day.
If you have not received your order within the ETA delivery time from dispatch please contact us on 03 9681 7878 or advise us in writing so that we can investigate its whereabouts and resolve the issue.

Provided your items are in stock, delivery lead times will be as follows:

10-18 days

 

Light Items

Bulky Items

VIC

1-4 days

2-4 days

NSW

2-4 days

3-7 days

SA

2-4 days

4-8 days

ACT

2-4 days

3-7 days

QLD

3-5 days

5-12 days

WA

4-8 days

Note that the above lead times are for deliveries to Capital Cities only. However, if you live in a remote area, this is not a problem. It will just take 2-4 additional days for the items to reach you.

URGENT DELIVERY
Should you require an urgent delivery please contact Co.Co on 03 9681 7878 to discuss options. Although Co.Co tries its best to provide you with a fast delivery service, please be aware that your location and order size will also impact on the speediness of delivery. And whilst we try to provide you with the best customer service by providing the best delivery update, we are not responsible for any delivery delays caused by a third party courier company.